There are three new VoIP technologies that have emerged that are proving to be quite valuable. There is obviously the traditional PSTN, now being replaced by Voice over IP. The third technology, which we will be discussing in this article, is data center communications, but it can also be thought of as an extension of the VoIP market.
What is data center communications?
It is a broadband connection of communication to each data center of the company. It is connected via satellite to all different data centers within the network of the business and also to other companies. A phone company may use the services of a Data Center telephony provider to provide service to their customers.
As you can see, a telephony provider will have a virtual call to any of the data center. The provider connects only the service providers, customers, VoIP phones, and the servers that need to be connected to the telephone company. All communications that are not required by customers to the data center will be routed through this network.
The data center offers services to any customer that requires service. The provider can be used by the VoIP service provider as well, just as it is used by the carrier. This technology allows all phone users to have access to the telephony company at the same time, no matter where they are located.
These telephony services are offered in a satellite based network called an IP system. Many consumers find this to be a great solution for voice service. It works on all of the major services, whether you are using PSTN or any other phone system. The majority of businesses today have a PSTN to VoIP system and have not had any of these new technologies.
The solution is the same
VoIP phones must be connected to the network to access any of the features offered. The data center connects the service to the service providers. It is the responsibility of the customers to purchase a high speed, fiber optic phone connection to use the phone to the data center.
If the customer has a wireless Internet connection, they can connect directly to the company’s servers instead of to the data center. This is a cheaper option to use. Customers that want full VoIP calling can buy the service directly from the service provider, but the providers charge a higher rate for it.
Of course, if the customer does not have a Wi-Fi connection, they can use the phone only to the data center. This would allow them to make a landline call, as long as the caller and the answers are on the same network. The VoIP service provider can be purchased at a slightly higher price and with additional features. It is also possible to use the data center service without the use of a phone.
Customers can use the service to do many things. Some of the common features include calls to landlines and VoIP phones. It is convenient to have all the features in one place. The service provider provides the phone to anyone within the network and also to the service providers that are located on the same network.
Since these VoIP telephony service providers offer the ability to make calls between VoIP phones and the data center, there is no need to rent a separate phone. Customers do not have to worry about canceling a line with a landline and moving to a different provider. This is a huge advantage for companies that do not have the capacity to use every line in their office.
A problem for some businesses is the cost for using the service. Companies are only able to use the service when their number of customers is low. If the numbers are very high, it can be difficult to get a connection. Some businesses cannot afford to pay the full price for this service, so they will only use it when their data center needs are high.
Customer service for these companies is important. It is good to talk to the representative of the service providers to see what options are available. and the price of each feature.